Don't Go With Sprint if You Want Good Service: Inadequate is Ok By Them!

     I used to have a cell phone contract but went with Straight Talk and was totally pleased not having a contract. But my son went with Sprint because he wanted an iPhone, He asked me to take one of the phones but I did not really want to...well the lousy service and high cost is why.

     Sprint has constant dropped calls, our texts do not always go through, there are areas where they are not deliverable. This is in the city where my son was promised great service. So we have been trying to cancel the service because it is so substandard...

     Tonight we were told that the signal is fair by tech support. I was sent to customer service and we were told by a manager that the service is not inadequate enough to allow us to cancel the contract. Hmmm so what is inadequate enough? I mean that is a far cry from great.... what they promised!

     So for Sprint inadequate is good enough, fair signal is ok. It is fine if the people you call can't hear you or calls are dropped as a norm. Texts don't send and oh yea, the GPS only works if you have a cell signal. They charge a huge monthly fee for bad service and they are ok with that! They wont' even discount their fees.

    We are stuck since they do not care that their service is extremely lousy, so once the contract is up we will not renew but then maybe they don't care...they get you to pay a huge amount of money for poor service..not caring that you are upset even when you tell them you will not renew.....they must make enough that they do not need repeat service.